Smiling woman looking down at mobile phone in her hands

We have all the answers to some of your burning questions.


Why ViSenze?

Having been around since 2012, we have over 8 years’ experience solving retail challenges for over 900 brands globally, using our computer vision and AI technology.
We are driven by customer obsession and we work hand in hand with our clients to make sure they succeed in achieving their goals. We are the biggest visual AI company globally, serving over 1Bn visual search impressions monthly. Our operations pan across APAC, EMEA, and NALA regions, with our headquarters in Singapore.

How can I get started with ViSenze?

You can reach out to our sales team for a demo setup or to get a free trial by filling this form on our Contact Us page.

What makes ViSenze different from its competitors?

There are only a handful of companies in the world doing what we do, some similar and some actually complementary. While competition is good, we are more driven by solving the problems of our customers as we pride ourselves on being a customer-obsessed company. We invest heavily in developing our award-winning AI solutions over the years and take pride that we are the preferred technology partner of top retailers in the area of image and product recognition.

Who are some of the brands ViSenze has worked with?

We have worked with over 900 brands and retailers globally, some of them world-renown brands and they include H&M, Uniqlo, Rakuten, Zalora, Tods, Interpark, Bukalapak, La Redoute, Specsavers.

ViSenze shopping

What is the coverage of ViSenze Shopping network today?

ViSenze Shopping exists in all major countries around the world and connected to more than 1,000 global merchants/brands.

Does ViSenze provide a visual content moderation tool to enable Visual Commerce on my site?

Yes, we do have content moderation feature with our publisher management console. We are also developing plug-ins to enable the same functionality with major CMS platforms.

What is ViSenze Shopping?

ViSenze Shopping is the largest global visual shopping network. Through our visual AI and machine learning technology, we effectively serve more than 150M global consumers on monthly basis, allowing them to shop visually from their mobile phone and other shoppable content.

I am a merchant, how do I become part of Visenze Shopping Network?

You can directly contact us via: and our dedicated account manager will be in touch.

I am a content publisher, what can Visual Commerce do for me?

Visual Commerce provides additional revenue stream on top of your existing monetization methods. The AI-enablement on your site/app creates a truly relevant and delightful shopping experience that will also keep your audience more engaged. Through our visual attribution technology, ViSenze Shopping will also be able to provide in-depth visual analytics & insights to help you develop content strategy better.

Data & privacy

Who can I contact on Data Privacy concerns?

You can contact us by emailing

Our representative in the European Union is European Data Protection Office, Avenue Huart Hamoir, 71, 1030 Brussels.  You may also contact us through them by using the contact form on

Is my data secured?

Your personal data security and privacy is ViSenze’s number one priority. Our data infrastructure is hosted on the Amazon Web Services cloud infrastructure with high-level security and availability. All data is encrypted in transit and at rest.

We use physical, technical, and procedure safeguards to preserve the confidentiality, integrity and availability of your information. We regularly back up your data to prevent data loss and aid in data recovery.

Is ViSenze GDPR compliant?

We have implemented policies and practices required by the General Data Protection Regulation (GDPR) for compliance.


What are ViSenze’s solutions?

Our visual AI solutions for retail pan across 4 key market segments:
– Ecommerce
– In-store
– Retail Operations
– Visual commerce

What are the product categories that ViSenze currently covers with Visual Search?

Our client list include brands not limited to apparels, shows, and handbags. Our technology also serves clients in the eyewear, toys and furniture categories.

What is your pricing model?

To keep the preying eyes away, our competitive pricing is not shared publicly. If you are interested to know more about our pricing solutions, please reach out to us by filling this form on our Contact Us page. Depending on your use case and usage pattern, our account managers will be able to provide you with the best possible pricing.

How accurate is ViSenze’s technology?

Our Computer Vision solutions have been independently tested by global enterprises who are some of the world’s top fashion retailers and we have been chosen as the technology partner of choice. In addition, we have top global competitions (ICCV Competition) in accuracy and also received recognitions from independent studies. Having said that, accuracy is sometimes subjective as what’s visually-similar to one party might not be so for the others. What we provide are solutions which are customisable to varying degrees to cater to our clients’ requirements which we ascertain in detail over a complimentary trial.

What development resources are required from my end?

We will advise on how the technology should be used, based upon what we have seen over the last 8+ years. We are also able to help with the implementation of the technology. However, like all technology, it ultimately comes down to each company and their commitment to implementing the technology.

How long does it take to integrate ViSenze’s technology with mine?

Depending on the complexity and custom solutions, it differs from clients to clients. However, the team will always be on hand to work with you to ensure not just efficiency in roll out, but also effectiveness.


If there are no relevant positions, can I still deposit my resume with Visenze?

If there are no relevant positions, you can still submit your CV via for consideration for future roles and to also receive communications on new roles that may open up in the future.

What should I expect from the interview process?

On average, we conduct 4 rounds of interviews which includes individual or panel discussions with HR, Hiring Manager and relevant teams. During such sessions, we aim to identify the unique skillsets one may bring to the role, as well as cultural fit. We like to believe through these sessions, potential candidates will also be able to assess whether ViSenze is the right fit for them.

For Technical roles, coding and technical interviews will be required. 

If I have any questions prior to submitting my application, whom can I reach out to?

You may reach out to our friendly HR Team via

When should I expect to hear back after submitting my application?

The HR Team will reach out to you within 2 weeks of application if you are shortlisted for any interviews.

However, due to the volume of applications we receive, we are not able to respond to every applicant. If you do not hear back after 2 weeks, we regret to inform you that your application has been unsuccessful. 

What is it like working in Visenze?

Here at ViSenze, our Customers is our top priority and focal point in all that we do. We also take deliberate efforts to create a workplace culture that encourages ViSenzers at all levels to continuously grow as one team. ViSenzers are given space and support to explore new ideas inquisitively, experiment with new technologies and are encouraged to challenge status quo based on our customers’ requirements. We are quick to respond and adapt, all in a responsibility and accountable manner. Last but not least, there is no team in ViSenze that is independent from the rest, we work together as ONE.

What qualities do you look for in a future Visenzer?

We are looking for individuals with qualities that embody our 5 core values – Customer Obsession, Inquisitive, Agility, Accountability, and We Are One. Find out more at this page:

Where can I find the full list of open positions in ViSenze?

Our full list of open positions can be found at our careers page via

Apply directly via the respective application pages linked to the roles.